お役所感覚
この度、弊社もアベノミクスに便乗、新社長が積極的事業計画を掲げ、「事業拡大に向かって、３本の矢」政策を打ち出した。
３本の矢は、・「営業の活発化」・「社内規律の厳正と親睦」・「経費削減と労働分配率アップ」、である。
その方針に則り、早速新入社員を採用。その為、「雇用保険被保険者資格取得」の届出に先ほど行ってきた。
梅田のハローワークは、駅前第二ビルの16階（最上階）に所在。
何でハローワークの様なお客の多い業種の役所が、ビルの最上階に在るのか一寸理解に苦しむ。ビルの最上階は一般的には賃料も高いし、しかも、人の出入りが多い業種は、エレベータ一つの利用を考えても、非常に不経済。特に節電に徹しなければならないこの時期は・・・。しかし、適当な場所が無かったのであれば、それもいたしかた無い（以前は交通弁の悪い一寸不便なところにあった）。
そんな事を思いながら、１６階でエレベータを降り、ハローワークに向かった。
ところが、「雇用保険被保険者資格取得届」なる窓口は無い。「求人係」、「給付係」、「事業所開設」、「相談コーナー」とか各種の係りの案内はあるが、「資格取得」とか「資格喪失」なる係りの案内が無い。あれ、何処かな・・・と辺りを見まわすと、一番広いスペースを取った受付カウンターが４つ５つもあるコーナーがあった。案内看板を見ると「得喪係」とある。何となくここかな、と思い、その前に置かれている番号札を取り待つこと５分。小生の番号が呼ばれた（何も番号で呼ばれた事に文句は言いませんでしたが・・・・）。「資格取得はここで良いんですか・・・」、「そうです、どうぞ・・・」。手続きは手馴れたもの、５分もしない間に手際よく済ませてくれた。「どうも有難う・・・ところで、これはトクソウ係りと読むの」、「そうですよ」、「アッソウ・・、意味判る・・僕はよく判らなかった」、「判りにくいと思いますが、入社の時に、トクソウ係りとは・・・と云われ、そのまま仕事をしています」。「アッソウ、でも一寸判りにくいよね・・・」と軽く云って、ハローワークを後にした。
小生が言葉を知らな過ぎるのかもしれないが、「得喪係」の看板を見て、直ぐに何の係りか判る人がどれくらい居るのでしょうか・・・？。
これが民間のサービス業であれば、少なくともこんな係りの名前は、何十年も前に無くしているはず。役所には何十万人と言う人が勤めているであろうに、誰も疑問を持たないのかな・・・？。
そう云えば、以前、大阪府の行政官と話し合いの席を持ったことがあったが、その席で驚き、感心したことがあった。役所が毎年定期的に発行している書類の一字一句を少しでも変えようとすると、それはそれは大変な労力と忍耐が必要と云う事に・・・。
従って、全国のハローワークに「得喪係」なる案内表示があると思うが、これを内部から変えるとなると、相当な労力と忍耐と時間が必要になるのでしょうネ・・・。
Taking advantage of Abenomics, our new president has announced a proactive business plan and a policy of “three arrows for business expansion”.
The three arrows are: “Revitalization of sales”, “Strict and friendly internal discipline”, and “Reduction of expenses and increase in the share of labor”.
In accordance with this policy, new employees were hired as soon as possible. For this reason, I went to report the “Acquisition of Employment Insurance Coverage” earlier.
Hello Work in Umeda is located on the 16th floor (top floor) of the second building in front of the station.
It is a little hard to understand why the government office of the industry with many customers such as Hello Work is on the top floor of the building. The rent on the top floor of a building is generally high, and the industry with many people coming and going is very uneconomic, even considering the use of a single elevator. Especially at this time of the year when we have to conserve energy… However, if there wasn’t a suitable location, that’s fine too (it was previously in an inconvenient location with a bad traffic valve).
With this in mind, I got off the elevator on the 16th floor and headed for Hello Work.
However, there is no “notification of qualification for employment insurance”. There are information on “recruitment”, “benefit”, “opening a business”, “consultation” and so on, but there is no information on “qualification acquisition” or “loss of qualification”. I looked around, and there was a corner with four or five reception counters that took up the most space. If you look at the information sign, it says “Get and Mourning Section”. It took me five minutes to pick up the number tag in front of it and wait. My number was called (I didn’t complain about being called by a number at all…). ‘Are you sure your qualifications are good here…’ and ‘Yes, go ahead…’ The procedure was a handy one, and it was handled in less than five minutes. Thank you very much… By the way, does this read “toksou clerk”?” “That’s right”, “Assou… I don’t know what that means… I didn’t understand”, “I know it’s hard to understand, but when I joined the company, they told me what a toksou clerk was… and I just did my job”. Assoo, but it’s a little confusing, isn’t it?” he said lightly and left Hello Work.
Perhaps I am too ignorant of the language, but I wonder how many people can immediately recognize what they are in charge of when they see the sign for “Gain and Mourning Section”…?
If this were a private service industry, at least the name of such an attendant would have been lost decades ago. There must be hundreds of thousands of people working in the government offices, but no one is questioning it…?
Speaking of which, I once had a discussion with a government official of Osaka Prefecture, at which I was surprised and impressed. It takes a lot of effort and patience to try to change even a single word of the documents that the government regularly publishes every year.
Therefore, I’m sure that there are information signs called “Get and Mourning Section” at all Hello Workers throughout the country, but changing this from the inside would require a great deal of effort, patience and time.
